Some great feedback from our customer's!!
"I have worked with Farlow Scientific of over 15 years now utilizing their unique ability to form glass. In that time I have required them to turn profiles in short periods of time and with little input. They have repeatedly come through with what I have needed. Even if they haven't hit the mark the first time their second attempts have been spot on. It is always a pleasure to work with Koryn Lakeman and Charlotte Farlow. In a time when saying the words "customer service" seem to be a foreign language to so many vendors, Farlow Scientific has proven to me that teaming with their client and delivering what the customer needs is a priority. I look forward to working with Farlow in the future."
David H. Leslie, Principle Process Engineer
MedVenture Technology (2012)
"Working for Balloon production and Balloon R&D of Intravascular Catheters department, I have cooperated with FSG a lot of times and periodically. Their technical department is always nearby for every question or concern, they have done excellent job with difficult balloon molds of conical internal cavities in a huge variety of dimensions and goods are always delivered on time with high fidelity and low lead time. FSG is a great partner."
Giatas Athanasios, BALLOON AND R&D ENGINEER, INTRAVASCULAR DEP., MEDISPES S.A (2012)
"I have always received good service from the Farlow's. Timing & quality have always met my expectations and everything is communicated in a professional and timely manner."
Young Shin, Medtronic CardioVascular (2012)
"Farlow's gives excellent service every time. As an R&D engineer at a medical device company, I often need custom, high precision glass molds with a very quick turnaround time. Farlow's rapid response to my questions and ensuring the entire process from ordering to receiving goes smoothly is extremely valuable. Special thanks to Koryn and Charlotte for all of their help."
Rob Tucker, Hansen Medical Inc (2012)
"I have enjoyed working with Farlow's Scientific for over ten years as they provide responsive quotes, friendly customer service, and superior quality glass dies and models within the promised delivery date. And on the occasion when I needed something extra, they have always been there for me."
Jodi Burich, Isa Medical (2012)
"FSG's customer service is second to none. They consistently provide rapid quotations along with detailed engineering feedback and recommendations. Delivered items are always made with outstanding quality and are delivered on time or sooner. They are a pleasure to work with. FSG has consistently provided outstanding customer service. One of the best examples of this is with lead-times. You truly get the sense that as soon as an order is placed they begin to manufacture your item. Recently we have needed quick deliveries of several glass molds used for Production. FSG provided these items in a little over a week, helping us to begin our Production builds earlier than anticipated."
Chris Earley, USGI Medical (2012)